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1. Ensure your wifi is turned on. In the bottom right or top right corner of your computer screen you will see your wifi network symbol. If this has an error symbol on it, or looks empty that means your wifi is not connected. Try clicking on this to make sure you are connected to the correct network.
2. Power Cycle. Unplug your router and radio for 15 seconds and then plug everything back in. Sometimes your router or radio just needs rebooted to work at its full capabilities.
3. Make sure your cables are connected properly.
4. Check your cables for damage.
5. Check your radio outside for damage.
6. Check your power light is on.
If you do not see your power light or the above steps do not work please call your IWW technician
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