How To Library

What do I do if my internet is not working?

1. Ensure your wifi is turned on. In the bottom right or top right corner of your computer screen you will see your wifi network symbol. If this has an error symbol on it, or looks empty that means your wifi is not connected. Try clicking on this to make sure you are connected to the correct network.

2. Power Cycle. Unplug your router and radio for 15 seconds and then plug everything back in. Sometimes your router or radio just needs rebooted to work at its full capabilities.

3. Make sure your cables are connected properly.

4. Check your cables for damage. 

5. Check your radio outside for damage.

6. Check your power light is on. 

If you do not see your power light or the above steps do not work please call your IWW technician


Setting Up Your IWantMoreIQ App

Setting Up Your Wifi & App
Running a Bandwith Test
Setting Up a Guest Network
Share Your Wifi Guest Password
How to Change Your Network Name and Password
See who and what is connected to your network
Learn how to set Screen Time Limits with Parental Control
Learn How to View 9 Usage with Enhanced Parental Controls
Learn how to set Screen Time Limits with Parental Control
Learn how to Add Filters to Enhanced Parental Control
Learn How to View Usage with Enhanced Parental Controls
How To Set Up Alexa
Learn How to Enable and Disable Services Using the App
Block cyber threats in real time

Talking To One Of Our Technicians?

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