Choose your email client and click for instructions
IMAP or POP?

Entourage 2004, 2008, 2010

1. Click the Tools menu
2. Click Accounts Settings
3. Select New then Mail
4. Select IMAP from the Account Type list, then press OK
5. Type your Email Address into the E-Mail Address Field
6. Press the Configure Account Manually button on the bottom
7. Type your email address in the account name field
8. Type your Name in the Name field
9. Type your Full Email Address in the Account ID field
10. Under "Receiving Mail" for Account ID: type your full email address
11. Type in the following for the IMAP server: mail.iwantwireless.ca or mail.serbernet.com
12. Enter your Password in the password field
13. Press the Advanced Receiving Options button
14. Check the box's next "This IMAP service requires a secure connection (SSL)" and "Override default IMAP port" Set the port number to 993
15. Type in the following for the SMTP server: mail.iwantwireless.ca or mail.serbernet.com
16. Click on the, Click here for advanced sending options button
17. Verify that SMTP Service Requires SSL is checked
18. Check Override default SMTP port and make sure it's set to 587
19. Click the check box SMTP server requires authentication
20. Close the settings window
21. Click Ok

Mac Mail

1. Go to Mail on the menu and select Preferences
2. On the menu that pops up click the + on the bottom left
3. This will bring up a new window, type your Full Name, Email Address and Password then press continue
4. On the next windows select IMAP from the drop down, then fill in the description
5. For you incoming mail server, type mail.iwantwireless.ca or mail.serbernet.com, use your full email address as the login and the account password.
6. Press Continue
7. On the next page check mark Use Secure Sockets Layer (SSL) and make sure that Authentication is set to Password
8. Press Continue
9. For outgoing mail server enter mail.iwantwireless.ca or mail.serbernet.com
10. Check mark Use Authentication then use your full email address as the User Name and enter the password
11. Press Continue
12. On the next page check mark Use Secure Sockets Layer (SSL) and make sure that Authentication is set to Password
13. Press Continue
14. Press Create

Windows Mail

1. Click Tools
2. Click Accounts and press Add...
3. Click on E-mail account then press Next
4. Type in your Display Name
5. Type in your E-mail Address
6. Select IMAP from Incoming e-mail server type
7. Click the Servers Tab
8. Type in the following for Incoming Mail IMAP: mail.iwantwireless.ca or mail.serbernet.com
9. Type in the following for Outgoing Mail SMTP: mail.iwantwireless.ca or mail.serbernet.com
10. Click the checkbox My Outgoing Server (SMTP) Requires Authentication then press Next
11. Enter your full E-mail Address as your E-mail username and enter your Password
12. Click Next
13. Click Finish
14. Now Select the account from the list on the left and click on Properties
15. Click on the Servers tab
16. On the bottom check mark My Server requires authentication then press settings
17. Verify Use same settings as my incoming mail server is selected then press ok
18. Click the Advanced Tab
19. Check mark This server requires a secure connection (SSL) for both incoming and outgoing
20. Type 587 in the Outgoing Server Port field
21. Type 993 for the incoming mail (IMAP)
22. Click on Apply then ok
23. Click Ok
24. Click Close

Windows Live Mail 2011

1. Click on the Accounts Tab at the top of the page
2. Select Email from the New Account section
3. This should start the email wizard
4. Fill in your Email Address, Password and the Display name for your sent messages. Make sure Remember this passwordis selected
5. Check Mark Manually configure server settings and press next
6. Set Server Type to IMAP
7. Type in the following for Incoming Mail mail.iwantwireless.ca or mail.serbernet.com
8. Check mark Requires a secure connection (SSL) and set the port to 993
9. Type in the following for Outgoing Mail SMTP: mail.iwantwireless.ca or mail.serbernet.com
10. Verify that Requires a secure connection and Requires authentication are checked
11. Set the outgoing port to 587
12. Verify Authenticate using is set to Clear Text
13. Type your Full Email Address in the Logon user name field
14. Click Next
15. Click Finish

Outlook XP, 2002, 2003

1. Click Tools
2. Click E-mail Accounts
3. Click Add new Email Account then Next
4. Select IMAP then Next
5. Type Your Name and Your email address
6. Type in the following for the Incoming Mail Server: mail.iwantwireless.ca or mail.serbernet.com
7. Type in the following for the Outgoing Mail Server: mail.iwantwireless.ca or mail.serbernet.com
8. Type your Full Email Address for the Username
9. Type your Password
10. Click More Settings
11. Click the Outgoing Server Tab
12. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
13. Click the Advanced Tab
14. Check This server requires a secure connection (SSL) below incoming server (IMAP) and make sure the port is 993
15. Check This server requires a secure connection (SSL) below Outgoing Server (SMTP)
16. Type 587 in the Outgoing Server field
17. Click Ok
18. Click Next
19. Click Finish
20. Click Close

Outlook Express

1. Click Tools
2. Click Accounts
3. Click the Mail Tab
4. Click on Add then Mail from the menu that appears
5. Enter your name in the Display name then press Next
6. Enter your Email Address then press Next
7. Select IMAP from the incoming mail server drop down
8. Type in the following for Incoming Mail IMAP: mail.iwantwireless.ca or mail.serbernet.com
9. Type in the following for Outgoing Mail IMAP: mail.iwantwireless.ca or mail.serbernet.com
10. Press Next
11. Type your Full Email Address for the Username in the Account name field
12. Type your Password and make sure Remember password is checked
13. Click Next
14. Click Finish
15. Now go back to Tools --> Accounts --> Mail
16. Select the account you just created and click Properties
17. Go to the Outgoing Server tab
18. Verify that My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server is selected
19. Click the Advanced Tab
20. Check This server requires a secure connection (SSL) below incoming server (IMAP) and make sure the port is 993
21. Check This server requires a secure connection (SSL) below Outgoing Server (SMTP)
22. Type 587 in the Outgoing Server field
23. Click Ok

Outlook 2011 for Mac

1. Click the Tools menu
2. Click Accounts then Add An Account
3. Click on E-Mail Account
4. Type your email address in the E-Mail address field
5. Type your Password in the password field
6. Type your Full Email Address in the User Name field
7. Verify that Type is selected as IMAP
8. Type in the following for the Incoming server: mail.iwantwireless.ca or mail.serbernet.com
9. Check mark Override default port and Use SSL to Connect
10. Set the incoming port to 993
11. Type in the following for Outgoing server: mail.iwantwireless.ca or mail.serbernet.com
12. Check Override default port under the outgoing server section
13. Type 587 in the box after the outgoing server field
14. Verify that Use SSL to Connect is selected
15. Press More Options
16. Verify that Use Incoming server info is selected
17. Click Ok
18. Click on Add Account

Outlook 2013, 365

1. Click File
2. Click Info
3. Select Add Account
4. Select Manually configure server settings or additional server types and press Next
5. Verify that Internet E-mail and press Next
6. Type Your Name and Your email address
7. Select IMAP from the Account Type drop down
8. Type in the following for the Incoming Mail Server: mail.iwantwireless.ca or mail.serbernet.com
9. Type in the following for the Outgoing Mail Server: mail.iwantwireless.ca or mail.serbernet.com
10. Type your Full Email Address for the Username
11. Type your Password
12. Click More Settings
13. Click the Outgoing Server Tab
14. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
15. Click the Advanced Tab
16. Check This server requires an encrypted connection below incoming server (IMAP) and make sure the port is 993
17. Below outgoing server (SMTP) verify that SSL/TLS is selected from the drop down
18. Type 587 in the Outgoing Server field
19. Click Ok
20. Click Next
21. Click Finish
22. Click Close

Outlook 2010

1. Click File
2. Click Info
3. Select Add Account
4. Select Manually configure server settings or additional server types and press Next
5. Verify that Internet E-mail and press Next
6. Type Your Name and Your email address
7. Select IMAP from the Account Type drop down
8. Type in the following for the Incoming Mail Server: mail.iwantwireless.ca or mail.serbernet.com
9. Type in the following for the Outgoing Mail Server: mail.iwantwireless.ca or mail.serbernet.com
10. Type your Full Email Address for the Username
11. Type your Password
12. Click More Settings
13. Click the Outgoing Server Tab
14. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
15. Click the Advanced Tab
16. Check This server requires an encrypted connection below incoming server (IMAP) and make sure the port is 993
17. Below outgoing server (SMTP) verify that SSL/TLS is selected from the drop down
18. Type 587 in the Outgoing Server field
19. Click Ok
20. Click Next
21. Click Finish
22. Click Close

Outlook 2007

1. Click Tools
2. Click Account Settings
3. Verify that the e-mail tab is selected and press the New option
4. Select Manually configure server settings or additional server types and press Next
5. Verify that Internet E-mail and press Next
6. Type Your Name and Your email address
7. Select IMAP from the Account Type drop down
8. Type in the following for the Incoming Mail Server: mail.iwantwireless.ca or mail.serbernet.com
9. Type in the following for the Outgoing Mail Server: mail.iwantwireless.ca or mail.serbernet.com
10. Type your Full Email Address for the Username
11. Type your Password
12. Click More Settings
13. Click the Outgoing Server Tab
14. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
15. Click the Advanced Tab
16. Check This server requires an encrypted connection below incoming server (IMAP) and make sure the port is 993
17. Below outgoing server (SMTP) verify that SSL/TLS is selected from the drop down
18. Type 587 in the Outgoing Server field
19. Click Ok
20. Click Next
21. Click Finish
22. Click Close

Mozilla Thunderbird

1. Click on the Display Thunderbird menu icon
2. On the menu that loads go to Preferences and select Accounts Settings
3. From the Account Actions drop down menu select Add Mail Account
4. Now type in Your Name, Email address and Password and press Continue (press manual-config if it takes a while)
5. Make sure for incoming server IMAP is selected
6. For incoming and outgoing Server hostname use mail.iwantwireless.ca or mail.serbernet.com
7. For SSL, select STARTTLS for both incoming and outgoing
8. Verify that the incoming port is 993
9. Verify that the outgoing port is 587
10. For Username Use your full email address
11. Click on Re-test, if it works click on Done otherwise review your settings

Android Devices

1. Go to settings
2. Select Accounts
3. Select Add Account
4. Select Email
5. Enter your full email address and password, then press Manual Setup
6. Select IMAP for type of account
7. Enter your full email address for Email Address AND Username
8. Enter your account password
9. For IMAP Server enter: mail.iwantwireless.ca or mail.serbernet.com
10. Select SSL (accept all certificates) as security type
11. Verify that the incoming port is 993
12. Press Next
13. For SMTP Server enter: mail.iwantwireless.ca or mail.serbernet.com
14. Security type TLS (accept all certificates)
15. Verify the port for the outgoing server is 587
16. Username should be full email address and password
17. Press Next
18. Select the options you wish to use for push notification (ie. auto check mail)
19. Press Next, give the account a name and save/done

iPhone and iPad

1. Tap Settings
2. Scroll down and tap Mail, Contacts, Calendar
3. Tap Add Account
4. Select "Other"
5. Add Mail Account
6. Fill in your Name, Address (full email address), password and a description of the account, then press Save
7. Select IMAP
8. Fill the in the following information: Name, Address (full email address), Description
9. Incoming Server: mail.iwantwireless.ca or mail.serbernet.com, username: full email address, password
10. Outgoing server: mail.iwantwireless.ca or mail.serbernet.com, username: full email address, password
11. Try and connect with SSL = Yes
12. Save
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